Delete a shipment
You can delete items before they are declared. In the menu Shipments > Undeclared you must select the shipment you want to delete.
![](https://support.shiptimize.me/wp-content/uploads/2021/09/deleteship00-1.png)
To do this you should access the button Print Label and click on the arrow and choose Delete shipping
![](https://support.shiptimize.me/wp-content/uploads/2021/09/deleteship01-1.png)
Afterwards a window will appear where you must confirm your intention to delete the submission by clicking on OK.
![](https://support.shiptimize.me/wp-content/uploads/2021/09/deleteship02-1.png)
When the shipment is successfully deleted a message with this indication appears at the top of the page.
![](https://support.shiptimize.me/wp-content/uploads/2021/09/deleteship03-1.png)
Delete Declared Shipments
Once the items have been declared, if you wish to delete them, you must contact our support via the menu Support > Others
![](https://support.shiptimize.me/wp-content/uploads/2021/09/deleteship04-1.png)
Or through the button “Delete Shipment” in the respective shipment, when viewing it in more detail
![](https://support.shiptimize.me/wp-content/uploads/2021/09/deleteship05-1.png)
When the submission is deleted by our support team you will receive an email alerting you that the shipment was deleted.